Terms and Condition

Please read the terms and conditions ("Terms and Conditions") set out below carefully before ordering from this Website.By ordering any Goods from this Website, by phone, or by our mobile applications you agree to be bound by these Terms and Conditions.

1.General Information:

1. Matrix has the right to alter or vary the Terms and Conditions at any time without notice to you.

2. Matrix platform’s contents are based in the electrician terms of তথ্য ও যোগাযোগ প্রযুক্তি আইন, ২০০৬ (Information & Communication Technology Act, 2006) and rules there under as applicable and as amended from time to time. As such, this document does not require any physical or digital signatures and forms a valid and binding agreement between the Website and the User. 

3. This Website may also contain links to other websites, which are not operated by Matrix, and Matrix has no control over the linked sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the linked sites will be subject to the terms of use and service contained within each such site.  

4. Matrix can subcontract any part or parts of the Services or Goods that we provide to you from time to time and we may assign any part or parts of our rights under these Terms and Conditions without your consent or any requirement to notify you.

5. The Terms and Conditions together with the Privacy Policy, any order form and payment instructions constitute the entire agreement between you and us. No other terms whether expressed or implied shall form part of this Agreement. In the event of any conflict between these Terms and Conditions and any other term or provision on the Website, these Terms and Conditions shall prevail.

2.Ordering:

1. Orders can be placed through our website, by phone, or by our mobile applications and delivery is subject to the specified delivery zones and schedule.

2. The customer is responsible for providing accurate delivery information. Any additional charges incurred due to incorrect information will be the customer's responsibility.

3. When ordering from this Website you may be required to provide an e-mail address and password. You must ensure that you keep the combination of these details secure and do not provide this information to a third part.

4. Vegetables purchased from this Website are intended for your use only and you warrant that any Goods purchased by you are not for resale and that you are acting as principal only and not as agent for another party when receiving the Services.

5. Please note that some of our Goods may be suitable for certain age ranges only. You should check that the product you are ordering is suitable for the intended recipient.

4.Delivery :

We strive to fulfill orders promptly, aiming for delivery within 7 working days. However, please note that the actual delivery timeframe may vary based on seasonality and product availability. During peak seasons or unusual demand, it might take additional days to ensure the delivery of fresh and high-quality vegetables. We appreciate your understanding and assure you that we are committed to providing a seamless and reliable delivery experience. If there are any significant delays, we will communicate promptly to keep you informed and address any concerns. Your satisfaction is our priority.

4.Quality Assurance:

1. We take utmost care in selecting and delivering fresh and high-quality vegetables.

2. Customers are advised to inspect products upon delivery. If you receive damaged or incorrect items, please contact our customer support within 24 hours.

5.Pricing and Payment:

1. Prices are listed on our website and are subject to change based on market conditions

2. Any contract for the supply of vegetables from this Website is between you and IKrishi.com. You agree to take particular care when providing us with your details and warrant that these details are accurate and complete at the time of ordering. You also warrant that the credit or debit card and details that you provide are for your own credit or debit card and MFS (Bkash/Nogod/Rocket) that you have sufficient funds to make the payment.

3. Payment can be made through various online methods, and all transactions are secure.

4. If you choose online payment, you must pay for your order before it is delivered. To ensure that shopping online is secure, your debit/credit card or MFS details will be encrypted to prevent the possibility of someone being able to read them as they are sent over the internet. Your credit card company may also conduct security checks to confirm it is you placing the order.

6. Modifications:

We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of our services after such modifications constitutes acceptance of the updated terms.

7. Contact Information:

If you have any questions or concerns about these terms and conditions, please contact our customer support before making a purchase.